OVERVIEW OF CCA
The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.
We actively promote a dynamic learning environment in which qualified individuals of differing perspectives and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. CCA enrolls 11,000 students annually, over 62% of whom are students of color, including nearly 32% Hispanic students, 65% of CCA students receive some type of financial aid, including 52% of whom receive Pell grants, and nearly two-thirds are first-generation college students.
More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population
.POSITION SUMMARY
This position is the primary contact for current and prospective students requesting information or help with the CCA scholarship and financial aid process. This position will work closely with other scholarship staff and financial aid staff and advise current and prospective students regarding scholarships and financial aid programs and eligibility, and proactively assist with resolving student issues.
Examples of Duties / Knowledge & Skills
- Maintain comprehensive knowledge of all general federal, state, and institutional policies and procedures related to financial aid.
- Maintain comprehensive knowledge of CCA foundation scholarships, CCA institution scholarships, and third-party scholarships
- Work with other school personnel to obtain resources for students.
- Assist current students with identifying and applying for campus and external scholarships through the scholarship management system (Academic Works).
- Serve as contact for all walk-in traffic requesting financial aid or scholarship information.
- Advise current students in person, virtually, over the phone, and through email regarding CCA’s scholarship opportunities, processes, deadlines, requirements, and appeal processes.
- Assist resolve financial aid student issues by analyzing financial data, consulting with other staff in the Financial Aid Office, and other agencies, and counseling the student.
- Assist daily front counter operations, procedures, and coverage.
- Prepare and deliver written, recorded, and live trainings, workshops, and presentations to support students through all stages of scholarship search and application processes.
- Work collaboratively with financial aid office and foundation office to facilitate the awarding of scholarships through the scholarship management system (Academic Works).
- Provide training and technical support for CCA faculty and staff working with the scholarship management system (Academic Works).
- Serve as a member of the Academic Works Implementation workgroup.
- Coordinate the scholarship review and selection processes with scholarship management system (Academic Works).
- Develop professionally by reading and attending professional conferences, workshops and webinars.
- Other duties as assigned by the Director of Financial Aid Advising.
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