Summary of Position
Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication. We encourage applications from individuals whose background and interests align with our commitment to inclusiveness and welcome you to visit the RRCC Inclusion & Diversity webpage for additional information.
With an unrivaled reputation grounded in our Values, we stand out as a cutting-edge model in higher education. We are one of the first community colleges in the country to offer both Bachelor’s and Master’s degree programs. Our continued pursuit of excellence is instilled in our employees and has inspired a dynamic and passionate culture.
Job Summary Statement: Provide bilingual English/Spanish assistance to Red Rocks Community College students navigating campus and community financial resources to help meet their basic needs, including community and government assistance programs, and federal and state financial aid. Provide general financial aid advising, conduct campus workshops, calling and emailing campaigns, and participate in community outreach. Evening and weekend hours required as needed.
Description of Position
- Financial Resource Navigation: Work with Lakewood and Arvada campus departments, including Enrollment Management and Campus Life, to help students locate, apply for, access, and understand campus and community financial resources that can help meet their basic needs.
- Financial Aid Advising: Provide federal, state, and institutional financial aid information to students and their families about available programs, application procedures, eligibility requirements, and students’ rights and responsibilities. Conduct calling and emailing campaigns throughout semester to help students access college financing options, to support enrollment campaigns, and to assist students in need of community services.
- Campus Programming: Work with Financial Aid Manager of Work-Study and Customer Service to develop and conduct campus workshops and to help students access campus and community services, including financial literacy activities.
- Outreach: Make presentations to high school and college students, and community organizations, on financial aid opportunities at Red Rocks Community College.
- Attend conferences, seminars, and workshops to stay abreast of new regulations and procedures. Serve on campus committees, including the RRCC Housing and Food Insecurity Council. May participate on committees with colleagues at the Colorado Community College System office to improve system-wide processes.
Qualifications
Required: Associate’s Degree or beyond. Relevant experience may substitute for the education requirement on a year for year basis. One year of customer service experience. Bilingual English/Spanish.
Preferred: One year of experience in a Financial Aid office or Higher Education Student Affairs. Membership in or experience working in diverse communities and supporting the success of students and staff from racial, ethnic, and gender backgrounds that are underrepresented in the College.
Required knowledge, skills & abilities: Excellent verbal and written communication skills, in both English and Spanish. Ability to handle numerous complex and routine tasks simultaneously while managing a high volume of phone calls, emails, and student contacts. Strong attention to detail. Commitment to equity and quality customer service.
To Apply: Please complete an application and attach the following:
- A cover letter describing your professional experiences and addressing the required and preferred qualifications.
- A resume.
To see the full job posting and to apply, visit:
